We help you with customs clearance
Benefits for contract customers
Save time
You can focus on your business instead of administration. As a contract customer, you do not have to handle the customs clearance of your goods yourself. We take care of it for you.
Overview of your shipments
As a contract customer, you get free access to the Customs clearances service in our Customer Portal. There you will find an overview of all your customs clearance cases for goods transported with us. You can also use the service when you file VAT returns for your import customs clearances. You can easily export reports on your customs clearances directly from the portal.
How it works when we handle
your customs clearance
As our contract customer, all you need to do is upload the documents we need in the Customs clearances service in the Customer Portal. Once that is done, your part is finished! After we receive your customs clearance documents, we take care of the rest and handle your customs clearance easily and without hassle, so you can spend your time on other things.
Which documents do we need for customs clearance?
Import of domestic shipment (VAT-registered companies)
- An invoice linked to the delivery of goods from the rest of Finland.
- Alternatively, you can provide a reference number linked to your stock records or other accounts.
Import of international shipment (VAT-registered companies)
- An invoice as the basis when we clear your goods from EU countries or from countries outside the EU (third countries) through customs.
How to become a contract customer
To become a contract customer, you first need to register in the Customer Portal. Then submit a customs clearance power of attorney in the Customs clearances service. If you already use other services in the Customer Portal, log in, go to the Contact page and tick the Customs clearances service. Fill in your contact details and we will activate the service for you.
Customs clearance without becoming a contract customer?
Would you like help with one-off customs clearances without becoming a contract customer? No problem! Email the documents you want us to use for the customs clearance to our forwarding department. You will find their contact details below. You can find our customs clearance fees here.