Business reply service

If you offer to pay the postage for your customers, you are more likely to get more replies to your company's or association's mailing or advert. You only pay for the replies you receive (does not apply to prepaid replies). Prices apply from 1 January 2020.

Business reply mail

The most common way to pay for reply postage is called "Svarsförsändelse" (business reply mail). A coupon, envelope or card is pre-printed with the text "Mottagaren betalar portot" (postage paid by the recipient). The reply item is marked with a box in the top right corner with the text "Mottagaren betalar portot" or similar. The agreement number is written in the address of the reply item. See examples of reply items below.

The postage for reply items is invoiced to your company afterwards, and you only pay for the replies you receive. The minimum size of the reply coupon within Åland and Finland is 9 x 13 cm. For reply items within the Nordic countries and internationally, see below. You can also pay the reply postage on mailings to the Nordic countries. The postage marking "Mottagaren betalar portot inom Norden" (postage paid by the recipient within the Nordic countries) and the agreement number must appear on the reply item. The minimum size of the reply coupon is 9 x 13 cm.

Price

The annual fee is €19.50. In addition to the annual fee, there is a charge of €0.6585 per reply item + €5.90 per kilo, with a minimum of €0.87 per item. All prices are excluding VAT. For bulky reply items, an additional €3.9516 per item is charged, VAT-free.