Disruption information
On this page you can stay updated on current disruptions.
Temporary suspension of IOSS shipments from countries outside the EU
From 1 July, a customs fee must be paid on all online purchases arriving from countries outside the EU. The fee is EUR 3 for each item in a shipment if the total value of the shipment is no more than EUR 150, excluding shipping costs.
Because of this change, private individuals can no longer submit a customs declaration for shipments where VAT was already paid at the time of purchase (known as IOSS shipments).
If a shipment arrives without an IOSS number, private individuals can still submit a customs declaration themselves, just as before. The customs fee of EUR 3 per item is paid when the customs declaration is submitted.
There are no changes for shipments worth more than EUR 150.
At the moment, Åland Post cannot process IOSS shipments. We are working on a solution and will provide updates as soon as more information is available.
For more information, please visit the Finnish Customs website:
New customs duty to be introduced – must also be paid for parcels under €150 from 1 July 2026Situation in the Middle East affects mail services
Due to the security situation in parts of the Middle East, postal delivery chains are being affected.
Currently, it is not possible to send mail from Åland to:
United Arab Emirates, Iran, Israel and Qatar.Significant delays may occur in mail services to several countries.
Temporary suspension of certain postal shipments to the USA
Due to a recent change in customs and tariff regulations, we have since 21 August 2025 experienced significant disruptions and partial suspension in the delivery chains to the USA.
As of Monday, 1 September, the following items can once again be sent to the USA:
- Letters containing documents only
- Postcards
Starting Monday, September 22, the following document shipments can also be sent:
- Registered letters
- Letters with advice of receipt
The following items cannot be sent:
- Parcels containing goods
- Express mail
- Gifts between private individuals
Note! Mail sent from the USA is not affected and continues as normal.
Read more here: Temporary suspension of postal shipments to the USA
Disruptions in Postal Traffic to Ukraine, Russia, and Belarus
Ukraine
Postal shipments are being sent to Ukraine as usual. However, delays and issues may occur, as the situation can change rapidly.Russia and Belarus
The war in Ukraine is impacting the delivery of international shipments. As of April 8, 2022, all mail and parcel traffic to and from Russia, as well as to and from Belarus, has been suspended. This remains in effect until further notice, based on exceptional circumstances outlined in the Universal Postal Union (UPU) agreements. Shipments that cannot be delivered will be returned to the sender.
